Steps to housing at RSHP

Referral Forms

Referral Criteria

Fair Treatment

Steps to housing at RSHP

If you are looking to be housed at RSHP, here is a step by step guide to help you understand the process you will have to go through.

1. Referral Forms: You can apply either in person or by referral from another agency such as REAP Resettlement Agency, No 5 or the Salvation Army. (see 'Referral forms)

2. Appointment: Once RSHP have received your form, you can phone up or come into the office on a Monday at 10am to book an appointment for the following Thursday.

3. Interview: You will be interviewed at RSHP Offices by two members of RSHP Staff on your given appointment time. The interview's purpose is to discover whether you are suitable for RSHP Housing (see 'Who do RSHP House').

4. References: Following the interview, RSHP will look into the clients references, which can take some time depending on how quickly they are returned to RSHP.

5. Selection: Once all the information is gathered on a client, RSHP staff will meet to discuss each case.

6. Outcome of Assesment: Once a decision is made the client will be told if they have been accepted or not.

7. Waiting List: If accepted, the client will be placed on the waiting list until suitable RSHP accomadation becomes available.

Referral Forms

If you want to apply for housing with RSHP you will need to complete an application form. You can download the application form here:

Self-Referral Form

Common Referral Form

You can apply either in person or by referral from another agency such as REAP Resettlement Agency, No 5 or the Salvation Army.

Copies of the form are also available from our office. You will need to fill out the form and post it to us at:

RSHP, The Stables, 1a Merchants Place, Reading, RG1 1DT or send it by e-mail to enquiries@rshp.co.uk

Once you have completed and returned your form, you need to call us on 0118 950 7656 to book an appointment for a Housing Interview.Please ring us after 10.00am Monday morning to arrange an interview for Thursday of that week. Please make sure that you ring as close to 10am as possible as there are limited interview spaces.

RSHP Referral Criteria

RSHP provides a range of accommodation linked with support to enable people to move on to successful independent living in the community.

____________________________________________________________

RSHP services include:

• Provision of affordable accommodation.
• Support services to our clients, who might be addressing a variety of problems including substance misuse, mental health, offending, or emotional difficulties or may just need help with issues such as training and employment
• Assisting those seeking to live more independently.

____________________________________________________________

RSHP Housing

Our housing is generally shared, but we do have some self contained flats All are basically furnished, and provide a good standard of accommodation. Generally, heating, lighting, water rates and council tax (other than in most self contained flats) are paid for by RSHP and passed onto tenants in the rental charge. Food is not provided.

____________________________________________________________

Who do RSHP house?

We house single men and women aged 16 years and over (there is no upper age limit). In some cases we can house couples without children, however this is very limited accommodation and not always ideal.

We house people who live alone, and who are in need of housing because:

• they can't live in their current accommodation anymore
• they need supported accomadation
• they have nowhere to live.

We house people who are able to live fairly independently and manage basic living skills.

We are able to house people who may need extra help because they find it difficult to manage on their own.

We are unable to house people who are not in need of support as our service would not be appropriate – if you are not sure, please ask a member of staff.

Confidentiality

ll information given to us is treated confidentially within the RSHP staff team, and we will only discuss your application with other people after having had your permission to do so. Click here to read our confidentiality policy.

Fair Treatment

Reading Single Homeless Project has a Selection and Allocation Policy.  This policy is followed by staff to ensure that all housing applications are treated fairly. If you feel unhappy with the way we treat your application, please follow our complaints procedure.